Temporary Access Issue on US1

Incident Report for Bloomreach

Resolved

Dear customer,

The temporary access issue on the US1 instance has been fully resolved. The instance and service are operating normally, and all systems are stable.

We thank you for your patience.

Posted Jan 19, 2026 - 17:22 CET

Monitoring

Dear customer,

Access to the US1 instance was temporarily impacted.

The instance and service have been successfully restored, and normal operation has resumed.

We continue to monitor the system to ensure stability.

Posted Jan 19, 2026 - 16:57 CET

This incident affected: Bloomreach Engagement (US1).