Bloomreach Status

All Systems Operational

Bloomreach Cloud Operational

Bloomreach Cloud US Operational

Bloomreach Cloud EU-A (NL) Operational

Bloomreach Cloud EU-B (NL2) Operational

Bloomreach Cloud CA Operational

Bloomreach Cloud APAC Operational

Bloomreach Cloud AWS Operational

US East Operational

US Northeast Operational

US West Operational

EU West Operational

EU Central Operational

Asia Pacific Southeast (SG) Operational

Asia Pacific Southeast (AU) Operational

Asia Pacific Northeast (KR) Operational

Asia Pacific Northeast (JP) Operational

US Northwest Operational

Bloomreach Search & Merch Operational

brSM US Operational

brSM EMEA Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 28, 2020

No incidents reported today.

Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

Availability Interruption - Bloomreach Tools Dashboard

Resolved - Dear Customer,

We are glad to inform you the platform availability of the Bloomreach Tools Dashboard (https://tools.bloomreach.co.uk/ && https://tools.bloomreach.com) has been restored.

Please verify the availability the dashboard and let us know if you are still experiencing any problems.

If you have any further questions or need additional assistance, please let us know.

Best regards,
Bloomreach Support team
Jan 17, 12:26 CET

Identified - Dear Customer,

We would like to keep you updated on the progress in restoring the availability of the Bloomreach Tools Dashboard (https://tools.bloomreach.co.uk/ && https://tools.bloomreach.com). Our teams are still working hard to resolve the problem.

Only the Dashboard is currently affected, all other systems are working fine.

As soon as we have any new updates, and/or new information with regards to the restore time, we will be sure to share.

Kind regards,
Bloomreach Support team
Jan 17, 10:53 CET

Investigating - Dear Customer,

We are currently experiencing a disruption in the availability of the Bloomreach Tools Dashboard(https://tools.bloomreach.co.uk/). Our teams are busy investigating the situation and attempting to restore availability as soon as possible.

We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time.

Kind regards,
Bloomreach Support team.
Jan 17, 08:49 CET

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.