All Systems Operational

Uptime over the past 90 days. View historical uptime.
Bloomreach Cloud (OD2) Operational
US East Operational
US Northeast Operational
US West Operational
US Northwest Operational
CA Central Operational
EU West-1 Operational
EU West-2 Operational
EU Central Operational
Asia Pacific Southeast (SG) Operational
Bloomreach Discovery Operational
Discovery US Operational
Discovery EMEA Operational
Discovery APAC Operational
Bloomreach Engagement Operational
90 days ago
100.0 % uptime
Today
C7S Operational
90 days ago
100.0 % uptime
Today
CA1 Operational
90 days ago
100.0 % uptime
Today
CIN Operational
90 days ago
100.0 % uptime
Today
CIS Operational
90 days ago
100.0 % uptime
Today
ENG Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
EXP Operational
90 days ago
100.0 % uptime
Today
UK1 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
US2 Operational
90 days ago
100.0 % uptime
Today
US3 Operational
90 days ago
100.0 % uptime
Today
Bloomreach Content SaaS Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 11, 2025

No incidents reported today.

Dec 10, 2025
Intermittent feed indexing delays
Resolved - Dear Customers,

Earlier today, we observed intermittent delays in background data replication, leading to increased feed indexing time, which was caused by a temporary issue with the third-party cloud service provider (AWS).
Our teams proactively detected and mitigated the issue, and systems are operating normally.

We have built-in resiliency and automatic retry mechanisms in place, which have limited customer impact.
We identified the behavior early through monitoring and have been actively coordinating with AWS while continuing to closely observe system health.
There was no impact on customer-facing APIs or live traffic.

If you experience any issues or have questions, please contact us at support@bloomreach.com.

Regards,
Bloomreach Support Team
Dec 10, 07:27 CET
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Cloudflare Outage
Resolved - [RESOLVED] Cloudflare has confirmed that the issue is resolved.

Please reach out to Bloomreach Support in case you have questions.
Dec 5, 11:27 CET
Monitoring - Cloudflare is operational again and we observe systems being accessible. We will continue to monitor the situation to make sure it is completely resolved.

Please reach out to Bloomreach Support if you are facing any issues.
Dec 5, 10:43 CET
Investigating - Cloudflare is experiencing a major global outage. This is affecting applications and customers across the internet, including Bloomreach.
We will provide updates as soon as more information becomes available.
Dec 5, 10:21 CET
Dec 4, 2025
Consent event sync processing lag for Shopify integrations
Resolved - This incident has been resolved.
Dec 4, 14:48 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 14:45 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 4, 13:56 CET
Investigating - We are investigating a consent event sync processing lag for Shopify Integrations.
Dec 4, 11:19 CET
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Investigating Performance Degradation on manage Endpoint
Resolved - This incident has been resolved.
Nov 28, 21:28 CET
Monitoring - The situation has stabilized, and the managed endpoints are operating normally again as of 19:25 CET.

Monitoring will continue to ensure ongoing stability.
Nov 28, 19:42 CET
Investigating - The issue has reoccurred, and the managed endpoints remain unstable. Our Engineering team is actively investigating to identify the root cause.
Nov 28, 19:08 CET
Update - During ongoing monitoring, a few additional minor issues were detected and promptly addressed.
Further fixes were implemented at 18:35 CET.

We continue to monitor the situation closely.
Nov 28, 19:00 CET
Update - We are continuing to monitor for any further issues.
Nov 28, 18:43 CET
Monitoring - The team has implemented a fix for the performance degradation on the manage endpoint and is currently monitoring the situation to confirm stability.

We will provide further updates as needed.
Nov 28, 17:30 CET
Investigating - Investigating Performance Degradation on manage Endpoint

We are currently investigating a performance degradation affecting the manage endpoint.
Impact: Under assessment — not yet confirmed.
Our Engineering team is actively working to identify the root cause and restore normal performance.

We will provide updates as soon as more information becomes available.
Nov 28, 17:24 CET
Nov 27, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage