All Systems Operational
Bloomreach Cloud
Operational
Bloomreach Cloud US Operational
Bloomreach Cloud EU-A (NL) Operational
Bloomreach Cloud EU-B (NL2) Operational
Bloomreach Cloud CA Operational
Bloomreach Cloud APAC Operational
Bloomreach Cloud AWS Operational
US East Operational
US Northeast Operational
US West Operational
EU West Operational
EU Central Operational
Asia Pacific Southeast (SG) Operational
Asia Pacific Southeast (AU) Operational
Asia Pacific Northeast (KR) Operational
Asia Pacific Northeast (JP) Operational
US Northwest Operational
Bloomreach Search & Merch Operational
brSM US Operational
brSM EMEA Operational
Bloomreach Engagement Operational
C7S
Operational
CIN
Operational
ENG
Operational
EU1
Operational
EXP
Operational
US1
Operational
CIS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023
Resolved - This incident has been resolved.
Sep 25, 16:08 CEST
Monitoring - Services are functional - the team is monitoring the incident.
Sep 25, 15:50 CEST
Update - Accounts on CIN are also affected, web personalization is not working (Web Layers, Experiments, Managed Tags).
Sep 25, 15:24 CEST
Identified - Accounts on CIS instance are experiencing issue with Web Layers, Experiments, Managed Tags not being displayed.

Engineers are aware of the issue and are working on resolving it.

Sep 25, 15:02 CEST
Resolved - The incident has been resolved, and Web Layers, Experiments, and Managed Tags are functional on the CIN instance.
Sep 25, 13:11 CEST
Identified - Engineers have identified the issue, team is working on a fix.
Sep 25, 13:05 CEST
Investigating - Account on CIN instance are experiencing issue with Web Layers, Experiments, Managed Tags not being displayed.
Sep 25, 12:56 CEST
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.