Resolved -
Dear Customers,
We are pleased to inform you the Bloomreach dashboard is now accessible to all clients.
Regards,
Bloomreach Support Team
Jul 28, 17:26 CEST
Monitoring -
Dear Customers,
A fix has been implemented and we are monitoring to confirm the incident has been resolved.
Regards,
Bloomreach Support Team
Jul 28, 17:01 CEST
Identified -
Dear Customers,
The root cause has been identified, and our teams are working on implementing the fix.
Regards,
Bloomreach Support Team
Jul 28, 16:18 CEST
Investigating -
Dear Customers,
We are aware that some clients are intermittently experiencing issues logging in to the Bloomreach search and merchandising dashboard. Our engineering teams are actively working on this issue, and we will keep you posted on further updates related to this incident.
Regards,
Bloomreach Support Team
Jul 28, 15:59 CEST