Bloomreach Status

All Systems Operational

Bloomreach Cloud Operational

Bloomreach Cloud US Operational

Bloomreach Cloud EU-A (NL) Operational

Bloomreach Cloud EU-B (NL2) Operational

Bloomreach Cloud CA Operational

Bloomreach Cloud APAC Operational

Bloomreach Cloud AWS Operational

US East Operational

US Northeast Operational

US West Operational

EU West Operational

EU Central Operational

Asia Pacific Southeast (SG) Operational

Asia Pacific Southeast (AU) Operational

Asia Pacific Northeast (KR) Operational

Asia Pacific Northeast (JP) Operational

US Northwest Operational

Bloomreach Search & Merch Operational

brSM US Operational

brSM EMEA Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 24, 2020

No incidents reported today.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

DNS outage

Resolved - Our upstream DNS server just experienced an outage causing onehippo.com and onehippo.org domains not to resolve.
Everything is fully recovered and our upstream provider is looking into the cause.

As you might not use our DNS, or otherwise it's likely cached, combined with internal DNS being unaffected its possible that this did not affect you.
Oct 20, 15:00 CEST

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

Availability Interruption - Bloomreach Search & Merch in US

Resolved - We are glad to inform you the platform availability of Bloomreach Search & Merch in US has been restored.

Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems.

If you have any further questions or need additional assistance, please let us know.
Oct 12, 22:25 CEST

Investigating - We are currently experiencing a disruption in the availability of the Bloomreach Search & Merch platform. Our teams are actively investigating the situation and attempting to restore availability as soon as possible.

We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time.
Oct 12, 22:07 CEST

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.