All Systems Operational
Bloomreach Cloud ? Operational
Bloomreach Cloud US Operational
Bloomreach Cloud EU-A (NL) Operational
Bloomreach Cloud EU-B (NL2) Operational
Bloomreach Cloud CA Operational
Bloomreach Cloud APAC Operational
Bloomreach Cloud AWS Operational
US East Operational
US Northeast Operational
US West Operational
EU West Operational
EU Central Operational
Asia Pacific Southeast (SG) Operational
Asia Pacific Southeast (AU) Operational
Asia Pacific Northeast (KR) Operational
Asia Pacific Northeast (JP) Operational
US Northwest Operational
Bloomreach Search & Merch Operational
brSM US Operational
brSM EMEA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2022

No incidents reported today.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - Dear Customer,

Today at approximately 06:34 AM UTC, Cloudflare declared a critical P0 incident. Connectivity in Cloudflare’s network has been disrupted in broad regions. This affected multiple Content PaaS customers using the bloomreach.cloud domain. Customers on Content SaaS or using other domains are not affected. At 07:20 UTC Cloudflare implemented a fix, we are actively monitoring your application.

Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems.

If you have any further questions or need additional assistance, please let us know.

Best regards,
Bloomreach Support team

Jun 21, 08:30 CEST
Jun 20, 2022
Completed - The scheduled maintenance has been completed.
Jun 20, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 04:31 CEST
Scheduled - At Bloomreach we continue to innovate our search platform and utilize the latest technology. Therefore Bloomreach will be performing planned maintenance on its search infrastructure. This change is significant and will require a multi-day effort and the change will be performed in multiple phases.

Details of the changes are as follows:

What is the change?
Migration of Search Load Balancers from Classic to VPC (Virtual Private Cloud).

When is the change (Schedule)?
The maintenance window during which we will migrate our load balancers is: 20-June-2022 to 24-June-2022 (off peak hours 08:00AM to 12:00PM IST).

What is the expected impact?
There is no impact expected on your customer search experience.

What is needed from you?
This change require NO action from you.

Rollback plan
We have extensively tested and do not expect any service disruption. However, in the event of any issues during the migration, the load balancer will be rolled back to the legacy infrastructure.


If you have any questions or concerns, please do not hesitate to reach out to our Support team (support@bloomreach.com).

Kind regards,
Bloomreach Support

Jun 13, 18:50 CEST
Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.

Jun 11, 2022

No incidents reported.