Bloomreach Status

All Systems Operational

Bloomreach Cloud

Operational

Bloomreach Cloud US Operational

Bloomreach Cloud EU-A (NL) Operational

Bloomreach Cloud EU-B (NL2) Operational

Bloomreach Cloud CA Operational

Bloomreach Cloud APAC Operational

Bloomreach Cloud AWS Operational

US East Operational

US Northeast Operational

US West Operational

EU West Operational

EU Central Operational

Asia Pacific Southeast (SG) Operational

Asia Pacific Southeast (AU) Operational

Asia Pacific Northeast (KR) Operational

Asia Pacific Northeast (JP) Operational

US Northwest Operational

Bloomreach Search & Merch Operational

brSM US Operational

brSM EMEA Operational

Bloomreach Engagement Operational

C7S

Operational

CIN

Operational

ENG

Operational

EU1

Operational

EXP

Operational

US1

Operational

CIS

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

Shared instance CIS web personalization degradation

Resolved - This incident has been resolved.
Sep 25, 16:08 CEST

Monitoring - Services are functional - the team is monitoring the incident.
Sep 25, 15:50 CEST

Update - Accounts on CIN are also affected, web personalization is not working (Web Layers, Experiments, Managed Tags).
Sep 25, 15:24 CEST

Identified - Accounts on CIS instance are experiencing issue with Web Layers, Experiments, Managed Tags not being displayed.

Engineers are aware of the issue and are working on resolving it.
Sep 25, 15:02 CEST

Shared instance CIN web personalization degradation

Resolved - The incident has been resolved, and Web Layers, Experiments, and Managed Tags are functional on the CIN instance.
Sep 25, 13:11 CEST

Identified - Engineers have identified the issue, team is working on a fix.
Sep 25, 13:05 CEST

Investigating - Account on CIN instance are experiencing issue with Web Layers, Experiments, Managed Tags not being displayed.
Sep 25, 12:56 CEST

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.