All Systems Operational
Bloomreach Cloud ? Operational
Bloomreach Cloud US Operational
Bloomreach Cloud EU-A (NL) Operational
Bloomreach Cloud EU-B (NL2) Operational
Bloomreach Cloud CA Operational
Bloomreach Cloud APAC Operational
Bloomreach Cloud AWS Operational
US East Operational
US Northeast Operational
US West Operational
EU West Operational
EU Central Operational
Asia Pacific Southeast (SG) Operational
Asia Pacific Southeast (AU) Operational
Asia Pacific Northeast (KR) Operational
Asia Pacific Northeast (JP) Operational
US Northwest Operational
Bloomreach Search & Merch Operational
brSM US Operational
brSM EMEA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 24, 2020

No incidents reported today.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
Resolved - Our upstream DNS server just experienced an outage causing onehippo.com and onehippo.org domains not to resolve.
Everything is fully recovered and our upstream provider is looking into the cause.

As you might not use our DNS, or otherwise it's likely cached, combined with internal DNS being unaffected its possible that this did not affect you.
Oct 20, 15:00 CEST
Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020
Resolved - We are glad to inform you the platform availability of Bloomreach Search & Merch in US has been restored.

Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems.

If you have any further questions or need additional assistance, please let us know.
Oct 12, 22:25 CEST
Investigating - We are currently experiencing a disruption in the availability of the Bloomreach Search & Merch platform. Our teams are actively investigating the situation and attempting to restore availability as soon as possible.

We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time.
Oct 12, 22:07 CEST
Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.