All Systems Operational
Bloomreach Cloud ? Operational
Bloomreach Cloud US Operational
Bloomreach Cloud EU-A (NL) Operational
Bloomreach Cloud EU-B (NL2) Operational
Bloomreach Cloud CA Operational
Bloomreach Cloud APAC Operational
Bloomreach Cloud AWS Operational
US East Operational
US Northeast Operational
US West Operational
EU West Operational
EU Central Operational
Asia Pacific Southeast (SG) Operational
Asia Pacific Southeast (AU) Operational
Asia Pacific Northeast (KR) Operational
Asia Pacific Northeast (JP) Operational
US Northwest Operational
Bloomreach Search & Merch Operational
brSM US Operational
brSM EMEA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 28, 2020

No incidents reported today.

Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020
Resolved - Dear Customer,

We are glad to inform you the platform availability of the Bloomreach Tools Dashboard (https://tools.bloomreach.co.uk/ && https://tools.bloomreach.com) has been restored.

Please verify the availability the dashboard and let us know if you are still experiencing any problems.

If you have any further questions or need additional assistance, please let us know.

Best regards,
Bloomreach Support team
Jan 17, 12:26 CET
Identified - Dear Customer,

We would like to keep you updated on the progress in restoring the availability of the Bloomreach Tools Dashboard (https://tools.bloomreach.co.uk/ && https://tools.bloomreach.com). Our teams are still working hard to resolve the problem.

Only the Dashboard is currently affected, all other systems are working fine.

As soon as we have any new updates, and/or new information with regards to the restore time, we will be sure to share.

Kind regards,
Bloomreach Support team
Jan 17, 10:53 CET
Investigating - Dear Customer,

We are currently experiencing a disruption in the availability of the Bloomreach Tools Dashboard(https://tools.bloomreach.co.uk/). Our teams are busy investigating the situation and attempting to restore availability as soon as possible.

We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time.

Kind regards,
Bloomreach Support team.
Jan 17, 08:49 CET
Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.