Resolved -
Dear Customer,
We are pleased to inform you the feed processing capabilities have been fully resolved.
Regards,
Bloomreach Support Team.
Apr 19, 15:49 CEST
Monitoring -
Dear Customer,
A fix has been implemented and data processing has been resumed. We are actively monitoring the queued feed ingestion jobs and will confirm once incident has been resolved.
Regards,
Bloomreach Support Team
Apr 19, 14:47 CEST
Identified -
Dear Customer,
The issue has been identified and our teams are working on implementing the fix.
Regards,
Bloomreach Support Team.
Apr 19, 14:31 CEST
Investigating -
Dear Customer,
We have detected issues with feed processing for Bloomreach Discovery .Other parts of the platform are not affected.
Our engineering team is actively involved and further investigating the issue.
Regards,
Bloomreach Support Team.
Apr 19, 13:52 CEST