Consent event sync processing lag for Shopify integrations

Incident Report for Bloomreach

Resolved

This incident has been resolved.

Posted Dec 04, 2025 - 14:48 CET

A fix has been implemented and we are monitoring the results.

Posted Dec 04, 2025 - 14:45 CET

The issue has been identified and a fix is being implemented.

Posted Dec 04, 2025 - 13:56 CET

We are investigating a consent event sync processing lag for Shopify Integrations.

Posted Dec 04, 2025 - 11:19 CET

This incident affected: Bloomreach Engagement (ENG).