Service Disruption for client using Brevo (Send In Blue) email integration

Incident Report for Bloomreach

Resolved

This incident has been resolved.

Posted Oct 06, 2023 - 13:12 CEST

Monitoring

Brevo (Send In Blue) has fixed the issues. We are actively monitoring the situation.

Posted Oct 06, 2023 - 12:48 CEST

Update

EU1 is also impacted by the incident.

Posted Oct 06, 2023 - 12:27 CEST

Identified

Emailing service provider Brevo has a downtime on their service, Bloomreach clients using Brevo emailing integrations are impacted. We are monitoring the situation.

Brevo status page: https://status.brevo.com/

Posted Oct 06, 2023 - 12:26 CEST

This incident affected: Bloomreach Engagement (EU1, EXP, US1).