Degraded performance on US1

Incident Report for Bloomreach

Resolved

The lag was successfully processed. This incident has been resolved.
Posted Sep 03, 2024 - 16:07 CEST

Monitoring

A fix has been implemented and we are monitoring the results. The current lag on tracking and imports should be resolved within an hour from now.
Posted Sep 03, 2024 - 15:54 CEST

Update

There are currently delays in tracking and importing processes. The issue is being investigated.
Posted Sep 03, 2024 - 15:40 CEST

Investigating

We are currently investigating this issue. Affected modules: imports.
Posted Sep 03, 2024 - 15:17 CEST
This incident affected: Bloomreach Engagement (US1).
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