The situation has stabilized, and the managed endpoints are operating normally again as of 19:25 CET.
Monitoring will continue to ensure ongoing stability.
Posted Nov 28, 2025 - 19:42 CET
Investigating
The issue has reoccurred, and the managed endpoints remain unstable. Our Engineering team is actively investigating to identify the root cause.
Posted Nov 28, 2025 - 19:08 CET
Update
During ongoing monitoring, a few additional minor issues were detected and promptly addressed. Further fixes were implemented at 18:35 CET.
We continue to monitor the situation closely.
Posted Nov 28, 2025 - 19:00 CET
Update
We are continuing to monitor for any further issues.
Posted Nov 28, 2025 - 18:43 CET
Monitoring
The team has implemented a fix for the performance degradation on the manage endpoint and is currently monitoring the situation to confirm stability.
We will provide further updates as needed.
Posted Nov 28, 2025 - 17:30 CET
Investigating
Investigating Performance Degradation on manage Endpoint
We are currently investigating a performance degradation affecting the manage endpoint. Impact: Under assessment — not yet confirmed. Our Engineering team is actively working to identify the root cause and restore normal performance.
We will provide updates as soon as more information becomes available.
Posted Nov 28, 2025 - 17:24 CET
This incident affected: Bloomreach Engagement (US3).