Feed processing Interruption - Bloomreach Search & Merch
Incident Report for Bloomreach
Resolved
Dear Customer,

We are pleased to inform you the feed processing capabilities have been fully resolved.

Regards,
Bloomreach Support Team.
Posted Apr 19, 2024 - 15:49 CEST
Monitoring
Dear Customer,

A fix has been implemented and data processing has been resumed. We are actively monitoring the queued feed ingestion jobs and will confirm once incident has been resolved.

Regards,
Bloomreach Support Team
Posted Apr 19, 2024 - 14:47 CEST
Identified
Dear Customer,

The issue has been identified and our teams are working on implementing the fix.

Regards,
Bloomreach Support Team.
Posted Apr 19, 2024 - 14:31 CEST
Investigating
Dear Customer,

We have detected issues with feed processing for Bloomreach Discovery .Other parts of the platform are not affected.
Our engineering team is actively involved and further investigating the issue.

Regards,
Bloomreach Support Team.
Posted Apr 19, 2024 - 13:52 CEST
This incident affected: Bloomreach Search & Merch (brSM US, brSM EMEA).