We are pleased to inform you that disruption in the availability of the Bloomreach Search & Merch first reported on 24th April 2023 has now been resolved.
Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems.
We apologize for the inconvenience caused.
If you have any further questions or need additional assistance, please reach out to support.
Best regards, Bloomreach Support team
Posted Apr 24, 2023 - 16:18 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Kind regards, Bloomreach Support Team.
Posted Apr 24, 2023 - 15:51 CEST
Identified
The issue has been identified and we are working on the solution.
Kind regards, Bloomreach Support Team.
Posted Apr 24, 2023 - 15:21 CEST
Investigating
Dear Customer,
We are currently experiencing a disruption in the availability of the Bloomreach Search & Merch platform. Our teams are busy investigating the situation and attempting to restore availability as soon as possible.
We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time.
Kind regards,
Bloomreach Support team.
Posted Apr 24, 2023 - 15:09 CEST
This incident affected: Bloomreach Search & Merch (brSM US).