There was an ext (data) API degradation between 16:01 and 16:19 CET. The system is currently fully operational. Potentially impacted features during this interruption: recommendation serving, catalog API (updates, fetching data), fetching customer attributes.
EXP instance has experienced slight delays - the service was otherwise available.
EU1 instance has experienced brief service unavailability at some intervals during the mentioned time period.
Posted Dec 24, 2023 - 18:24 CET
This incident affected: Bloomreach Engagement (EU1, EXP).