brSM API Issue

Incident Report for Bloomreach

Resolved

Hello All,

The issue with the Search API is fix. We apologize for the inconvenience caused.

Thank you everyone for the partnership and patience.

Best Regards,
Bloomreach Team

Posted Jul 17, 2020 - 20:41 CEST

Monitoring

Hello All,

A fix has been implemented and Bloomreach is monitoring.

We apologize for the inconvenience caused.

Thanks and Best Regards,
Bloomreach

Posted Jul 17, 2020 - 20:36 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 17, 2020 - 20:15 CEST

Investigating

Hi All,

We have an incident with Search API Issue. We are actively working on restoring it. We will keep you posted

Thanks,
Bloomreach Team

Posted Jul 17, 2020 - 20:14 CEST

This incident affected: Bloomreach Search & Merch (brSM US, brSM EMEA).