Investigating - We are investigating a consent event sync processing lag for Shopify Integrations.
Dec 04, 2025 - 11:19 CET
Bloomreach Cloud (OD2) Operational
US East Operational
US Northeast Operational
US West Operational
US Northwest Operational
CA Central Operational
EU West-1 Operational
EU West-2 Operational
EU Central Operational
Asia Pacific Southeast (SG) Operational
Bloomreach Discovery Operational
Discovery US Operational
Discovery EMEA Operational
Discovery APAC Operational
Bloomreach Engagement Degraded Performance
90 days ago
100.0 % uptime
Today
C7S Operational
90 days ago
100.0 % uptime
Today
CA1 Operational
90 days ago
100.0 % uptime
Today
CIN Operational
90 days ago
100.0 % uptime
Today
CIS Operational
90 days ago
100.0 % uptime
Today
ENG Degraded Performance
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
EXP Operational
90 days ago
100.0 % uptime
Today
UK1 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
US2 Operational
90 days ago
100.0 % uptime
Today
US3 Operational
90 days ago
100.0 % uptime
Today
Bloomreach Content SaaS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 4, 2025

Unresolved incident: Consent event sync processing lag for Shopify integrations.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Resolved - This incident has been resolved.
Nov 28, 21:28 CET
Monitoring - The situation has stabilized, and the managed endpoints are operating normally again as of 19:25 CET.

Monitoring will continue to ensure ongoing stability.

Nov 28, 19:42 CET
Investigating - The issue has reoccurred, and the managed endpoints remain unstable. Our Engineering team is actively investigating to identify the root cause.
Nov 28, 19:08 CET
Update - During ongoing monitoring, a few additional minor issues were detected and promptly addressed.
Further fixes were implemented at 18:35 CET.

We continue to monitor the situation closely.

Nov 28, 19:00 CET
Update - We are continuing to monitor for any further issues.
Nov 28, 18:43 CET
Monitoring - The team has implemented a fix for the performance degradation on the manage endpoint and is currently monitoring the situation to confirm stability.

We will provide further updates as needed.

Nov 28, 17:30 CET
Investigating - Investigating Performance Degradation on manage Endpoint

We are currently investigating a performance degradation affecting the manage endpoint.
Impact: Under assessment — not yet confirmed.
Our Engineering team is actively working to identify the root cause and restore normal performance.

We will provide updates as soon as more information becomes available.

Nov 28, 17:24 CET
Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.